Our Cancellation Policy

*Important: Reschedule your booking if you are unwell*

Please be considerate of our team and other guest's who'd like a booking.

Our team's time is their livelihood, and as a small studio, last-minute cancellations have a massive effect on our business.

We kindly ask you to cancel or reschedule your appointment 24 hours before your booking. Any sessions that are cancelled with less than a 24-hour notice are subject to pay 50% of all scheduled services in order to rebook. A deposit will be put on file for all rebooking clients after a late cancellation or no show. Please note deposits are non-refundable.

We hate to have to enforce this policy and sincerely hope you understand our need to do so.