Are you feeling stuck in the same hair rut, month after month, year after year?
"There must be some kind of way out of here" and Jimi is right.
We have the way to make your hair dreams come true.
The answer is a
Is it time to show the world you have your shit together?
Or maybe you don’t give a shit what the world thinks and simply just want to look and feeling A-MAZING?
Whatever your vibe, you want your hair to look DAMN good.
But sometimes, you aren’t sure what your Do should look like.
Should you go cutting edge bob, pixie cut, or luxuriously long layers?
Take the journey with us and you will never have to wonder again.
Our Hair Artists know what looks good. They also know what will suit your face shape, your style, and your level of daring!
More than knowing, they are MASTERS of doing too. They can transform the cut, colour and style of your hair.
Partnering with you, they will ensure you not only look good, but FEEL out of this world also!
How do they do it?
Well, let’s take the journey now…
The Common Thread Customer Journey
Our studio is a haven.
It is your haven.
It is the place you come to discover yourself and become you again.
No pressures, no life drama… just you, your goals and our transformational space.
Oh, and our phenomenal team of Artists and Alchemists, of course!
When you visit a hair studio, you don’t want to have to explain what you want every time. You want to know you are in trusted hands and working with someone who understands you and what your goals are.
That is the whole reason why we have honed and perfected our Customer Journey. So that you can walk in and feel at home, knowing that your Artist has your interests at the forefront of her mind.
How The Journey Works
The only thing that is certain in this world is that there will always be change. As our selves evolve, we need our look to evolve at the same time. This is what we excel at - discovering the real you and creating the perfect style to reflect that.
The first step of the journey is to match you with the ideal Hair Artist for you. One you will gel with and who will help you turn those goals and dreams into reality.
Never again will you need to spend hours trawling Pinterest hunting for a haircut that might suit you. Your Artist will have you covered by creating your dream look every visit.
Once we understand your why, your needs become our priority. We map out exactly how we are going to achieve your transformation.
This becomes a mutual commitment between yourself and your Artist.
With respect and expertise, your Artist will become your guide. It is an honour to be entrusted to collaborate on expressing your desires for you.
Every journey needs a planned pathway. In order to achieve your goals, your Artist will make recommendations on what the commitment should be for both parties.
This will include things like the number of sessions required, when those sessions should be scheduled, the products involved, the haircare preparation needed, any potential hurdles, and what the investment would be.
This intricate journey is all stored in our system so that it executes like clockwork, providing reminders and personal touchpoints at the precise moments they are needed.
The Beauty Of The Customer Journey
A journey is not all about the destination, it is about embracing every step of getting to the destination. It is about transformation and progress.
The trust in your guide is key. Which is why our Customer Journey is about forming a partnership with you. Mutual respect is what drives us all forward to success.
We are truly honoured by each and every guest that commits to taking a journey with us. So, we want to reward you. Not only will we complete your transformation, but you will earn lumens and unlock exclusive guest only offers too.
So, are you ready to take your first step towards your transformation?
Then, contact the studio today.